Frequently Asked Questions
What is Not Just a Print?
Not Just a Print is a personalised gift and custom print company creating meaningful, made-to-order products. We specialise in turning memories, music, names, and messages into thoughtful gifts that are designed to be kept and treasured. We’ve been creating personalised products for over 10 years.
How long has Not Just a Print been in business?
Not Just a Print has been established for over 10 years, building experience in personalised gifts, custom printing, and thoughtful design. Over the years, we’ve helped thousands of customers create meaningful, one-of-a-kind gifts.
Where is Not Just a Print based?
We have a working studio in Shropshire, where our personalised gifts are produced. Our design team is based in Newcastle upon Tyne, working closely with customers to create custom designs and artwork for each order.
Can I visit the Not Just a Print studio?
Yes, customers are welcome to visit our Shropshire studio to discuss ideas and designs. We recommend getting in touch first to arrange a visit so we can make sure someone from the team is available to help you.
What kind of personalised gifts do you offer?
We create a wide range of personalised gifts including prints, song lyric artwork, photo gifts, home décor, apparel, drink ware, and keepsakes. Each item can be customised with names, dates, lyrics, photos, or messages.
What occasions are your personalised gifts suitable for?
Our gifts are popular for weddings, anniversaries, birthdays, memorials, baby showers, graduations, holidays, and special milestones. Many customers choose personalised gifts to mark meaningful moments or memories.
What is a song lyric print?
A song lyric print is a personalised piece of artwork featuring lyrics from a meaningful song. It can include a favourite line, the song title and artist, along with names, dates, or a special message. Song lyric prints are often chosen for weddings, anniversaries, and sentimental gifts.
Can I personalise my gift with names, photos, or messages?
Yes. Most of our products can be personalised with names, dates, photos, quotes, or custom text. Our design team ensures your personalisation looks clear, balanced, and professionally finished.
Can I Have A Custom Order?
Yes. We can create almost anything but please don't ask us to copy someone else's design.
If you wish to discuss a custom order message our design team at hello@notjustaprint.com
We are happy to make you a one-off or 1000 of an item, we do love a challenge.All custom order requests will incur a design fee and will not be worked on until paid for up front. We do not do previews or samples for free.
Do you offer corporate or business orders?
Yes. We create personalised and branded gifts for businesses, including corporate gifting, client thank-you gifts, events, and promotions. We can accommodate bulk orders and work with your branding and logos.
Are your products made to order?
Yes. All of our personalised gifts are made to order in our Shropshire studio, allowing us to tailor each item specifically to your request.
How long does it take to receive a personalised gift?
Production times vary depending on the product and level of customisation. Most personalised gifts are completed within a few business days, with delivery times depending on your chosen shipping option.
Do you offer rush orders?
Rush options may be available for certain products. If you’re working to a tight deadline, please contact us before ordering and we’ll let you know what’s possible.
Why choose Not Just a Print?
Customers choose Not Just a Print because they want something personal, meaningful, and made with care. With over 10 years of experience, an in-house design team, and a UK-based studio, we focus on quality, attention to detail, and creating gifts that feel truly special.